A Message from Capital OTB’s President:
We at Capital District Regional Off-Track Betting Corporation have a social and business responsibility to promote responsible gambling in the New York racing industry. As such we realize that sometimes recreational gambling can become a problem for some people. We promote responsible gambling and support assistance for those who need it. If you believe that you or someone you care about has a gambling problem we can help. Please contact the New York State Office of Alcoholism and Substance Abuse at 1-877-8-HOPENY (1-877-846-7369) or visit their website at https://www.oasas.state.ny.us/pio/needhlp.cfm.
Additionally, individuals can participate in the New York State Gaming Commission Statewide Voluntary Exclusion Program. This program is a New York State mandated program to assist individuals who believe they have a gambling problem by allowing them the opportunity to voluntarily request that they be excluded from entrance into any New York State gaming facilities, including casinos, horse racing, off-track betting, ADW, video lottery gaming and interactive fantasy sports activities in New York State pursuant to sections 4044.2, 4123.2, 4411.2 and 5117.6 and part 5326 of Title 9 of the Official Compilation of Codes, Rules and Regulations of the State of New York and New York Racing, Pari-Mutuel Wagering and Breeding Law section 1404(1)(d).
To sign up for the New York State Gaming Commission Statewide Voluntary Exclusion Program an individual must complete the New York State Gaming Commission Statewide Voluntary Exclusion Form. This Form is available at all Capital OTB location, by clicking here or by contacting Capital OTB’s Customer Service Department at 1-800-292-2387.
The notarized form, with photograph as per instructions, should be mailed to Capital OTB’s Legal Department at 510 Smith Street, Schenectady, New York 12304. Please be sure to read the form’s instructions. Incomplete forms will not be able to be processed
For customers who would like to limit the amount they can wager through their account wagering account please contact Capital OTB’s Customer Service Department at