Q: HOW DO I PARTICIPATE IN THE ONLINE HANDICAPPING CONTESTS?

A: In order to participate and WIN in our online handicapping contests, you must first be a Capital Bets account holder (internet or phone). Once you are registered, you may access contestant forms by registering on our homepage, or accessing contestant forms the day of each contest at the “members only” section of http://www.capitalotb.com/.

Q: MY ACCOUNT KEEPS BEING TIMED OUT ON THE INTERNET WAGERING PAGE…WHAT CAN I DO TO AVOID THIS?

A: Capital OTB has our patrons’ best interests and security in mind by instituting the “time out” policy. To avoid being timed out before making a wager, simply refresh your page ever few minutes to ensure your page is timed in, and ready to place a wager. Please know that we appreciate hearing your feedback on this, and all aspects of the internet wagering service, and will keep suggestions in mind going forward.

Q: HOW DO I ACCESS THE LIVE STREAM OF CAPITAL OTB’S HANDICAPPING PROGRAMMING?

A: There are several links on the homepage that patrons may access the LIVE stream of Capital OTB programming, including the “Starting Gate: America” link, and the “Capital OTB-TV12” link on the bottom of the homepage... Patrons may also click HERE.

Q: ONCE I AM IN TO THE INTERNET WAGERING SITE, MY COMPUTER IS HAVING TROUBLE WITH THE “WAGER COMPLETED” POP-UP NOTICE…WHAT CAN I DO?

A: The Pop-Up blocker must be shut off to properly run the Capital OTB internet wagering system. Simply go to the “TOOLS” icon on the top left of your computer’s control panel, and scroll down to the “POP-UP BLOCKER” icon. Here, you will be able to control the content and availability of pop-up notices on your computer.

ADDITIONAL QUESTIONS?

Please call 1-800-292-BETS to speak with our award-winning customer service team…or you may access LIVE ASSISTANCE at the homepage of http://www.capitalotb.com/. Patrons may also feel free to e-mail any questions to This e-mail address is being protected from spambots. You need JavaScript enabled to view it