Phone A Bet Wagering

1. VOICE RECOGNITION SYSTEM:

DIAL: (518)344-5700 or 1-800-233-0375 (11AM- All Tracks are Closed)
You will be prompted to give your account number and pin- then make your bet! If you have a problem, say "Start Over" and you will be prompted to make your wager again.

FOR THE MOST ACCURATE SERVICE SAY YOUR BET IN THE FOLLOWING ORDER:

1. TRACK (Churchill
2. RACE (race 1)
3. DOLLAR AMOUNT (two dollars)
4. BET TYPE (triple or trifecta)
5. RUNNERS (3,4,5)
6. The system will ask you to accept your bet- your response is "YES or NO".  

 * Voice System Includes free racing result line (Press #3 for Race Results).

2. TOUCH-TONE WAGERING SYSTEM:

DIAL: (518)344-5700 or 1-800-233-0375 (11AM- All Tracks are Closed

-- "Enter Account Number"-  enter your account number followed by #
-- "Verifying your account"- "Enter 4 digit pin"- Enter your 4 digit pin followed by # "Your balance is $$$"
-- "Enter Track"- For a list of tracks available, press *#
-- "Enter Race"- Enter race number followed by #
-- "Enter Pool"- Press *# to get a list of bet types for that race

This list denotes the correct number for each bet type-
 
     1- WIN                                8- PICK FOUR
     2- PLACE                             9- PICK SIX
     3-SHOW                            11- SUPER
     4- WIN/PLACE/SHOW       13- QUINELLA
     5- WIN/PLACE                   14- EXACTA
     6- TRIFECTA                     15- DAILY DOUBLE
     7- PICK THREE                  255- ALL

For a boxed wager:

enter * followed by a bet type and # (I.E.- if you want to bet an exacta box, press *14# "Enter Runners"- enter horse numbers followed by # "Enter Wager Amount"- enter amount of bet followed by #
Computer will repeat your bet to you- "Is this correct?" ENTER 9# for YES, 6# FOR NO, Recorded wager, your wager is accepted- your balance is $$$- would you like to bet another bet?" press 9# for yes, 6# for no. 

Six (6) Special Functions:

1. #- Follows each complete entry;
2.  *0#- Returns to track request;
3. Multiple horses * means "And"- separate horses;
4. ** Means "With"- separate legs of a wager;
5. *#- Gives Help; and
6. 00#- Repeats last prompt

3. LIVE OPERATOR ASSISTED WAGERING:

DIAL: (518)370-5111, or 1-800-342-4287 (11AM - 11PM, Mon.-Sat. / 11AM-9PM, Sun)

CAPITAL OTB OFFERS TWO TYPES OF CAPITAL BETS ACCOUNT OPTIONS: 

* Normal CAPITAL BETS Account- Allows customers to bet on all available racetracks. Win, place and show bet payoffs are subject to a 5% surcharge. Exotic bets are subject to a 6% surcharge.

* VIP CAPITAL BETS Account-
Allows customers to bet on all available racetracks. This account provides an opportunity to receive TRACK PRICES as long as the balance is over $300 at the time of the wager. 

Important:   Customer Service Hotline: (518)344-5209, or 1-800-292-2387
Mon.-Sat. 9am-8pm, Sun. 10am-6pm If you have any problems with you account, our professional, friendly customer service staff will be happy to help you.

DEPOSITS AND WITHDRAWALS:

Deposits may be made with cash at any OTB branch, or checks or money orders may be mailed to:

Capital District OTB, Attn: Customer Service, 510 Smith St. Schenectady, NY 12305.

Bettors may also make deposits INSTANTLY into their Capital Bets account with OTBPay! Click on the icon below to sign up for a OTBPay account!

You may also use your credit card to deposit money into your account through customer service at 1-800-292-2387 (Service Charge Applies).

Withdrawals may be made at any branch office during normal business hours. Only the account holder may withdraw from the account with 2 forms of ID. You may also mail a completed withdrawal slip to the above address, and a check will be mailed to your home.