1. LIVE OPERATOR ASSISTED WAGERING:
Dial: (518) 370-5111, or 1-800-342-4287 (11am -11pm, Mon. - Sat. / 11am - 9pm, Sun.)
2. VOICE RECOGNITION SYSTEM:
Dial: (518) 344-5700 or 1-800-233-0375 (11am - All Tracks are Closed)
You will be prompted to give your account number and pin- then make your bet! If you have a problem, say "Start Over" and you will be prompted to make your wager again.
For the most accurate service, say your bet in the following order:
2. Race (Race 1)
3. Dollar Amount (two dollars)
4. Bet Type (triple or trifecta)
5. Runners (3,4,5)
6. The system will ask you to accept your bet- your response is "Yes" or "No".
* Voice System Includes free racing result line (Press #3 for Race Results).
3. TOUCH-TONE WAGERING SYSTEM:
Dial: (518) 344-5700 or 1-800-233-0375 (11am - All Tracks are Closed)
-- "Enter Account Number"- enter your account number followed by #
-- "Verifying your account"- "Enter 4 digit pin"- Enter your 4 digit pin followed by # "Your balance is $$$"
-- "Enter Track"- For a list of tracks available, press *#
-- "Enter Race"- Enter race number followed by #
-- "Enter Pool"- Press *# to get a list of bet types for that race
This list denotes the correct number for each bet type:
2. Place
3. Show
4. Win/Place/Show
5. Win/Place
6. Trifecta
7. Pick Three
11. Super
13. Quinella
14. Exacta
15. Daily Double
255. All
For a boxed wager:
Enter * followed by a bet type and # (I.E.- if you want to bet an exacta box, press *14# "Enter Runners"- enter horse numbers followed by # "Enter Wager Amount"- enter amount of bet followed by #
Computer will repeat your bet to you- "Is this correct?" ENTER 9# for YES, 6# FOR NO, Recorded wager, your wager is accepted- your balance is $$$- would you like to bet another bet?" press 9# for yes, 6# for no.
Six (6) Special Functions:
2. *0#- Returns to track request;
3. Multiple horses * means "And"- separate horses;
4. ** Means "With"- separate legs of a wager;
5. *#- Gives Help; and
6. 00#- Repeats last prompt
CAPITAL OTB OFFERS TWO TYPES OF CAPITAL BETS ACCOUNT OPTIONS
* Normal Capital Bets Account - Allows customers to bet on all available racetracks. Win, place and show bet payoffs are subject to a 5% surcharge. Exotic bets are subject to a 6% surcharge.
* VIP Capital Bets Account - Allows customers to bet on all available racetracks. This account provides an opportunity to receive Track Prices as long as the balance is over $300 at the time of the wager.
Important: Customer Service Hotline: (518) 344-5209, or 1-800-292-2387: Mon. - Sat. 9am - 8pm, Sun. 10am - 6pm. If you have any problems with you account, our professional, friendly customer service staff will be happy to help you.
